Scale excellent customer support affordably with AI
At Sakura, we help Nigerian/African businesses to scale excellent customer support using AI agents, without the high costs of traditional support teams.
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Deliver 5-star support at scale without scaling headcount
Elevate excellent customer service for your business at minimal cost with our AI agents
Omnichannel Support
Our AI agents handle customer interactions across voice, chat, and email channels, ensuring seamless experiences on every touchpoint.
Language Capabilities
Our agents understand and respond naturally in Nigeria’s major languages.
CSAT Performance
We make sure our AI-driven interactions deliver satisfaction scores across industries.
Average CSAT rating
↑ 12% improvement
Your SOPs, your rules, your AI-agents.
Tailor every interaction to your SOPs and brand for complete transparency and desired outcomes.
Real-time Monitoring
Monitor, analyze, and interrupt every conversations your AI agents has with your customers.
Fine-tuning
Completely fine-tune the AI agents to follow your brand guidelines for tone, style, and personality.
SOPs Integration
Seamlessly integrate your Standard Operating Procedures (SOPs) to ensure consistent and accurate customer interactions.
Integrate your AI agents with your already existing business ecosystem.
Connect with your business tools like Zendesk, WhatsApp, and more to streamline your operations with ease.
Scale your Customer experiences with optimal results
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